Considering Your Cleaning Contractor: 5 Questions To Ask

Keeping a sanitized workplace is of even greater importance today due to the threat of COVID-19. For this reason, many business owners are reinforcing their disinfection and cleaning practices to provide a safe environment for staff and customers. However, standard improvements aren’t always the best solution, especially against the danger of a ruthless virus. This is why businesses should invest in commercial cleaning services.

Getting To Know Your Cleaning Contractor

Figuring out if a cleaning contractor fits your needs requires you to have a thorough conversation with them. Doing so ensures that you’ll receive quality treatment that matches your business’s preferences, from the cleaning services they offer to the quote you should expect.

Before you hire a cleaning contractor, here are five questions you should ask them:

1. What Cleaning Services Do You Offer?

Commercial cleaning companies can cater to particular industries, which can make them adept at handling different environments. For example, one service provider may have more exterior cleaning experience, which involves windows, parking spaces, and roofing systems. On the other hand, some companies may offer cleaning services that provide thorough sanitation of storage spaces or heavy equipment. Asking the specifics of their service will ensure that you’re getting the right specialist for your needs.

2. What Are Your Cleaning Rates?

It’s necessary to ask about their rates because some cleaning companies only offer labor and services instead of including equipment and material costs. This means the bill you’ll get may involve purchasing cleaning tools for them. Understanding their pricing model makes it easier for you to compare their value with other service providers that offer similar cleaning packages.

3. When Are Your Service Hours?

An essential part of hiring a commercial cleaning company is coordinating when they begin work at your premises. Allotting a time slot during the weekends or office hours should be a part of your planning stage to ensure that there will be no scheduling conflict. It’s important to get a service that can accommodate your availability and not the other way around. Remember that the goal is to save money by hiring others to do the work, not to lose money by adjusting to a cleaning service’s work schedule.

4. Is Your Business Insured?

Most registered and credible commercial cleaning companies should have liability insurance. Like other trade businesses such as plumbing and construction, professional cleaning contractors can face safety risks during their job. Since they’ll operate on your property to sanitize and disinfect different environments, they may end up in accidents due to a workplace hazard. It’s vital to get the assurance that you will not be liable for any damages in the event of a workplace injury.

5. How Many Years Has Your Cleaning Company Been In Service?

It’s important to confirm whether you’re dealing with professionals or amateurs by asking them how long they’ve been working in the industry. However, years of service shouldn’t be your only standard of measuring a service provider’s credibility.

Besides getting information on their years of service, you can also check their customer reviews to see if they have a good reputation among previous clients. Valuing customer testimonies is an excellent way to affirm the quality of service they provide, regardless of whether they have many years already working in the industry.

Conclusion

Some cleaning contractors won’t require you to go through half an hour of interrogation to know if they’re a good fit for your business’s needs. Reputable cleaning companies’ FAQs and Services pages on their website can give you all the answers to the questions above. This is why you can start your search for the right service provider with ease without picking up the phone.

If you need commercial cleaning services in Orange County, CA, our team of qualified cleaning contractors can help. At SayClean, we offer professional assistance to improve your building’s hygiene practices through janitorial, disinfection, and other cleaning processes. Call us today at (949) 375-3305 to learn more about our cleaning packages!